Our Stay Safe Program

Book with confidence 

We understand many countries are still implementing Covid-19 restrictions and new protocols, which will hinder your travel plans. Therefore, we have relaxed our cancellation policy to allow free cancellation 48 hrs prior to your arrival date for all online bookings. For all other bookings, please consult your booking agent regarding their cancellation policy.

Please visit www.sungrouphotels.com to view our sister hotels who are approved quarantine hotels, to book your quarantine accommodation.

For any questions or queries, please do not hesitate to contact us

COVID-19 Cleaning Protocol

The health and well-being of all of our guests and staff are our first priority. If you have any concerns, do not hesitate to contact us to answer any questions you may have. Please see our protocols below: